CMA Fest

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FAQ

FAQs | Find answers to frequently asked questions about CMA Fest

General

DATES AND TICKETS

June 7-10, 2018

4-DAY CMA FEST PASSES

A limited number of four-day CMA Fest passes are still available for purchase through Ticketmaster.com. A four-day pass to CMA Fest includes:

·         Four nights of all-star shows at Nissan Stadium

·         Four days of Xfinity Fan Fair X admission featuring live music on two stages, meet-and-greets, artist interactions, interactive displays, lifestyle exhibits and more!

·         Early entry to the daily concerts at the Riverfront Park

·         Free shuttle service between official venue stops – see shuttle service tab below for locations.

All U.S. orders will be shipped at the beginning of May directly to the mailing address provided at the time of purchase on Ticketmaster.com. All international orders must be picked up at will call starting Wednesday, June 6. For will call locations and hours, visit the “BOX OFFICE LOCATIONS & HOURS” section of this page. Ticketmaster is NOT able to transfer tickets to another name.

REMEMBER: All outdoor daytime stages and activities are FREE and open to the public!

XFINITY FAN FAIR X TICKETS

One-day and four-day Xfinity Fan Fair X tickets are on sale now at Ticketmaster.com or can be purchased onsite at the Xfinity Fan Fair X and Bridgestone Arena Box Offices.

·         Daily passes are $10

·         Four-day passes are $25

·         Children 8 years and younger are admitted free

Please note, four-day CMA Fest passes include access to Xfinity Fan Fair X.

CMA FEST NASH PASS

For a complete Music City experience, purchase a CMA Fest Nash Pass ticket bundle on Ticketmaster.com. The package includes:

·         Four-day admission to Xfinity Fan Fair X inside Music City Center

·         VIP early access to nightly shows on the Cracker Barrel Country Roads Stage at Ascend Amphitheater

·         Self-guided tour of the Country Music Hall of Fame® and Museum

·         Self-guided tour of Ryman Auditorium

When you purchase a Nash Pass you will receive four individual tickets (one for each Nash Pass benefit). YOU MUST PRINT ALL FOUR TICKETS in order to redeem the benefits on-site.

Redeem Four-day admission to Xfinity Fan Fair X inside Music City Center

To gain admission to Xfinity Fan Fair X, present your printed pass at the main entrance to Xfinity Fan Fair X. You do not need to get a separate ticket on-site.

REDEEM VIP EARLY ACCESS TO NIGHTLY SHOWS ON THE CRACKER BARREL COUNTRY ROADS STAGE AT ASCEND AMPHITHEATER

For VIP early access to nightly shows on the Cracker Barrel Country Roads Stage at Ascend Amphitheater, present your printed pass at the front gate. You will not need to get a separate ticket on-site. VIP early access starts at 5PM CT each night. Use the front gate located on 1st Ave South next to the main box office. The entrance will be marked with VIP signage. Doors open to general public at 6PM.

REDEEM SELF-GUIDED TOUR OF THE COUNTRY MUSIC HALL OF FAME® AND MUSEUM

To redeem your self-guided tour of the Country Music Hall of Fame® and Museum, present the printed ticket at the ticket counter inside the Country Music Hall of Fame® and Museum.

REDEEM SELF-GUIDED TOUR OF RYMAN AUDITORIUM

To redeem your self-guided tour of the Ryman Auditorium, present the printed ticket at the ticket counter inside the Ryman Auditorium.

Sign up for our CMA Country Connection email to receive the latest ticket sale news.

Other questions about your ticket purchase?

Contact us at:

FestTickets@CMAworld.com

US Orders: 1-800-745-3000 or 1-800-CMA-FEST (262-3378)

International Orders: 615-263-3691 or 615-770-2041

Ticketmaster is the official ticket seller of CMA Fest. Please know that tickets purchased through any other outlet are not guaranteed by the Country Music Association or Ticketmaster.  Ticketmaster acts as the agent for CMA Fest. When you purchase a ticket for our event, Ticketmaster LLC handles the transaction and collects payment for CMA.

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2019 DATES AND TICKETS

Check back soon for more information!

Tickets will be sold on Ticketmaster.com.

Ticketmaster is the official ticket seller of CMA Fest. Please know that tickets purchased through any other outlet are not guaranteed by the Country Music Association or Ticketmaster.  Ticketmaster acts as the agent for CMA Fest. When you purchase a ticket for our event, Ticketmaster LLC handles the transaction and collects payment for CMA.

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CMA FEST NASH PASS REDEMPTION

For a complete Music City experience, purchase a CMA Fest Nash Pass for $60 at Ticketmaster.com. The package includes:

  • Four-day admission to Xfinity Fan Fair X inside Music City Center
  • VIP early access to nightly concerts at the Cracker Barrel Country Roads Stage at Ascend Amphitheater
  • Self-guided tour of the Country Music Hall of Fame® and Museum
  • Self-guided tour of Ryman Auditorium

When you purchase a Nash Pass you will receive four individual tickets (one for each Nash Pass benefit). YOU MUST PRINT ALL FOUR TICKETS in order to redeem the benefits on-site.

REDEEM FOUR-DAY ADMISSION TO XFINITY FAN FAIR X INSIDE MUSIC CITY CENTER
To gain admission to Xfinity Fan Fair X, present your printed pass at the main entrance to Xfinity Fan Fair X. You do not need to get a separate ticket on-site.

REDEEM VIP EARLY ACCESS TO NIGHTLY concerts AT THE CRACKER BARREL COUNTRY ROADS STAGE AT ASCEND AMPHITHEATER
For VIP early access to nightly concerts at the Cracker Barrel Country Roads Stage at Ascend Amphitheater, present your printed pass at the front gate. You will not need to get a separate ticket on-site. VIP early access starts at 5PM CT each night. Use the front gate located on 1st Ave South next to the main box office. The entrance will be marked with VIP signage. Doors open to general public at 6PM.

REDEEM SELF-GUIDED TOUR OF THE COUNTRY MUSIC HALL OF FAME® AND MUSEUM
To redeem your self-guided tour of the Country Music Hall of Fame® and Museum, present the printed ticket at the ticket counter inside the Country Music Hall of Fame® and Museum.

REDEEM SELF-GUIDED TOUR OF RYMAN AUDITORIUM
To redeem your self-guided tour of the Ryman Auditorium, present the printed ticket at the ticket counter inside the Ryman Auditorium.

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XFINITY FAN FAIR X

Xfinity Fan Fair X, located inside of Music City Center, is where you can truly live the Ultimate Country Music Fan Experience. Discover everything Xfinity Fan Fair X has to offer, from two live music stages, artist meet-and-greets, and celebrity Q&A sessions to shopping, games, and so much more! Xfinity Fan Fair X is a great place to escape the heat, with accommodations including air conditioning, seating, clean restrooms, and concessions.

Xfinity Fan Fair X tickets are on sale now at Ticketmaster.com or can be purchased onside at the Xfinity Fan Fair X and Bridgestone Arena Box Offices.

  • Daily passes are $10
  • Four-day passes are $25
  • Children 8 years and younger are admitted free

Check back soon for a list of Xfinity Fan Fair X exhibitors.

A complete meet-and-greet schedule will be available the week of CMA Fest on the official app. Artists and times are subject to change.

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CMA FEST FAN ACCESS

CMA Fest Fan Access presented by Budweiser is available to ensure you have the BEST festival experience possible. By registering, you are entered to win a VIP trip for two to CMA Fest 2019 including airfare, hotel stay and FRONT ROW TICKETS at Nissan Stadium! If that's not reason enough, check out some other perks:

  • Instant chances to win on-site prizes by scanning your QR code at any Fan Access Scan Station.
  • Complete your Fan Access Passport for more chances to win. The more actions, the bigger the prize!
  • You must be registered for Fan Access to enter the Ultimate Fan Experiences Drawing - and you definitely don't want to miss that!

To find out more about CMA Fest Fan Access, see the FAN ACCESS FAQ section below.

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ULTIMATE FAN EXPERIENCE DRAWINGS / MEET-AND-GREETS

Enter for your chance to win unique artist experiences starting Tuesday, May 29 at 10:00 AM|CT. All entries must be submitted by Thursday, May 31 at 10:00 AM|CT. To enter, you must first register for CMA Fest Fan Access presented by Budweiser.

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BOX OFFICE LOCATIONS & HOURS

Prior to CMA Fest, ticket information will be available at the Bridgestone Arena Box Office in Nashville (501 Broadway, Nashville, TN). The box office hours are Monday – Friday from 10:00 AM – 5:00 PM. All times are Central.

During CMA Fest, the Bridgestone Arena Box Office hours are as follows:

  • Bridgestone Arena (501 Broadway, Nashville, TN)
  • Wednesday, June 6 – Saturday, June 9 from 10:00 AM – 4:00 PM
  • Sunday, June 10 from 12:00 PM – 4:00 PM

During CMA Fest, the Nissan Stadium Box Office hours are as follows:

  • Nissan Stadium (1 Titan Way, Nashville, TN)
  • Thursday, June 7 – Sunday, June 10 from 5:00 PM – 10:00 PM

During CMA Fest, Xfinity Fan Fair X tickets can be purchased:

  • Xfinity Fan Fair X ticket sales only – Inside Music City Center (201 5th Avenue South, Nashville, TN)
  • Wednesday, June 6 – Sunday, June 10 from 9:30 AM – 5:00 PM
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TICKET WILL CALL QUESTIONS

Tickets that cannot be mailed, or are being held by request, may be picked up at the CMA Box Office at Bridgestone Arena. Box office hours are:

  • Wednesday June 6 - Saturday June 10 from 10:00 AM - 4:00 PM
  • Sunday June 10 from 12:00 PM - 4:00 PM.

Starting Thursday June 7, tickets may also be picked up at the Nissan Stadium Box Office, located outside of Gate 1 from 5:00 PM - 10:00 PM.

Photo identification, such as valid driver's license or passport, is required to pick up tickets. No exceptions. Tickets will not be released to any other party than the purchaser.

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TRAVEL PACKAGES

Travel packages including tickets to CMA Fest are available through the following tour operators. Please visit the sites below for information on travel itineraries. These tour operators are not affiliated with or endorsed by CMA.

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SECONDARY TICKET MARKETS / BUYER BEWARE

Ticketmaster is the ONLY authorized ticketing partner of CMA Fest. If you choose to purchase tickets from any other unauthorized ticketing agent on the secondary market, you risk purchasing counterfeit or invalid tickets that will not allow access to Nissan Stadium. The Nissan Stadium and Bridgestone Arena Box Offices are only able to assist patrons who purchase from an authorized ticketing partner. If there is an error with your tickets, you are responsible for contacting the third party. CMA will not contact third party vendors. Lost or stolen tickets purchased through a third party will not be replaced by CMA. CMA cannot and will not refund any third-party tickets.

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INFORMATION BOOTHS

Need help navigating the festival areas while in Nashville? There are several ways to stay up-to-date on all activities at CMA Fest. There will be three Information Booths at the festival:

  • At the corner of 5th Ave South and Demonbreun (between Music City Center and Walk of Fame Park). This booth is also the official Lost and Found location.
  • Inside the main doors of Music City Center, where Xfinity Fan Fair X is located (201 5th Avenue South).
  • Outside of the entrance to Riverfront Park (intersection of Broadway and 1st Avenue South by the flagpoles).
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LOST AND FOUND

If you find a lost item, please take it to ANY of the three Information Booths at CMA Fest. At 5:00 PM each day, all items will be brought to the Information Booth located outside of Riverfront Park entrance (at the intersection of Broadway and 1st Avenue by the flagpoles).

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WEATHER SHELTERS

In case of severe weather, shelters are located at:

  • Music City Center Garage (6th Avenue and Demonbreun)
  • Music City Center (during operational hours until 6:00 PM – 201 5th Avenue South)
  • Bridgestone Arena (501 Broadway, Nashville, TN)
  • Hilton Hotel Underground Parking Garage (121 4th Avenue South)
  • Schermerhorn Symphony Center (1 Symphony Place)
  • Pinnacle Parking Garage (150 3rd Avenue South)
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NEW SAFETY MEASURES

New Safety Measures

The safety of our fans, artists and staff is our top priority. In 2018, new important safety measures are being implemented, including:

  • CMA will provide one FREE CMA Fest-branded clear bag to four-day pass holders this year!
    • CMA Fest will now follow Nissan Stadium’s clear bag policy at all official festival locations.
    • To pick up your free clear bag, visit Music City Center, Level 2 starting Wednesday, June 6 at 9:30 AM and show your four-day pass. One free bag per four-day pass.
  • While exclusive fan opportunities continue to make CMA Fest a special experience for all, photo lines will not be available due to increased safety measures.
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NEW BAG POLICY DETAILS - ALL LOCATIONS

The safety of our fans, artists and staff is our top priority.  CMA Fest will now follow Nissan Stadium’s clear bag policy at all official festival locations.

Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 12” x 6” are allowed. All styles of clear bags are acceptable as long as they are 12" x 12" x 6" or smaller - this includes clear cinch sacks, clear diaper bags, gallon Ziploc bags, etc. In addition to a clear bag, a small clutch bag or wallet no larger than 5.5” x 8.5” is allowed.

1 approved size clear bag and 1 approved size small clutch is allowed per person.

CMA will provide one FREE CMA Fest-branded clear bag to four-day pass holders this year! To pick up your free clear bag, visit Music City Center, Level 2 starting Wednesday, June 6 at 9:30 AM and show your four-day pass. One free bag per four-day pass.

If you are not a four-day pass holder, a regulation-sized bag can be purchased here on our official merch shop site.

Prohibited items include, but are not limited to: purses larger than 5.5” x 8.5”, coolers, briefcases, backpacks, fanny packs, seat cushions, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size. Exceptions will be made for medically-necessary items after proper inspection at Gates 1 and 7 at Nissan Stadium.

All bags are subject to inspection. For more information, visit TitansOnline.com/BagPolicy.

 

 

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FIRST AID AND MEDICAL ASSISTANCE

CMA makes every effort to create a safe environment at CMA Fest, including the provision of public and private security and medical staff. If you require assistance, seek out the First Aid locations listed below, or look for a Festival Staff Member wearing an Event Staff shirt.

  • Nissan Stadium – Main Concourse (Northeast and Northwest corners) near sections 141 and 106
  • Riverfront Park – Directly outside the main gate (intersection of Broadway and 1st Avenue South)
  • Walk of Fame Park – 5th Avenue South and Demonbreun Street
  • Xfinity Fan Fair X (inside Music City Center) – First Aid is located on Level 3 next to Exhibit Hall B
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ADA ACCESSIBILITY

FREE ADA SHUTTLE:

The ADA Shuttle picks up at every shuttle stop inside the festival footprint. It runs from 8:00AM – 1:00AM every day. If shows run late the shuttles continue to operate.

NISSAN STADIUM SERVICES FOR GUESTS WITH DISABILITIES:

For details, visit this website: http://www.titansonline.com/stadium/stadium-policies.html#disabilities

NISSAN STADIUM ELEVATORS FOR GUESTS WITH DISABILITIES:

There are two sets of suite/club elevators in Nissan Stadium located on the East and West sides at the Suite/Club entry (located directly inside gates 1 and 7). Use of these elevators is limited to Suite/Club seat holders and their guests and to fans with disabilities and their accompanying guests. In addition, there are two banks of high-speed elevators that service upper-deck ticket holders. These elevators are located on the south end zone of both the East and West sides of Nissan Stadium and are ADA accessible.

NISSAN STADIUM PARKING FOR GUESTS WITH DISABILITIES:

CMA offers 165 accessible parking spaces at Nissan Stadium located in parking lot A. CMA Fest accessible parking spaces are sold first come, first served for $63.95, are valid from June 7th - June 10th and can be purchased by calling 1-800-262-3378.

Important:  For accessible parking at CMA Fest in Lot A, you must display your CMA-issued disability parking pass AND your government-issued disability placard or license plate. Both must be visible when entering the lot.  All Nissan Stadium parking lots require a CMA-issued parking pass – no exceptions.

View the Nissan Stadium Parking Map here.

Have more questions? Call 1-800-262-3378.

ENTRANCES:

All entrances at Nissan Stadium are ADA Accessible. Please note that if you have special medical equipment, enter at Gate 1 or 7. Employees at these gates are trained to handle all medical equipment.

SEATING:

Seating for guests with disabilities is available on all levels of Nissan Stadium. To maximize the seating needs of our fans, CMA and Nissan Stadium reserve the right to determine the maximum number of companion seats that may be purchased with a single wheelchair-accessible seat. Additionally, companion seating may be in theater-style seats adjacent to or in reasonable proximity to the patron with a disability.

SPECIAL MEDICAL AND DIETARY NEEDS:

Individuals with special medical or dietary needs should contact a security person at their entry gate for the locations to store special-need items (prescription drugs, dietary foods or beverages, etc.) These items are not permitted in the seating area.

RESTROOMS:

All restrooms at Nissan Stadium are equipped with accessible facilities. Floor patrons needing ADA restrooms can access the portable ADA facilities that are located at the top of the ramp on the right side of the stage (if you are looking at the stage). If you have any questions regarding the location of these facilities, please ask the nearest usher/security personnel.

WATER FOUNTAINS:

Water fountains are located throughout Nissan Stadium at:

Main Level Sections: 114, 115, 117, 118, 123, 125, 129, 130, 132, 133, 137, 138, 140 and 141

Club Level Sections: 210, 215, 232 and 237

Upper Level Sections: 305, 306, 307, 310, 312, 314, 315, 317, 318, 319, 328, 329, 330, 332, 333, 335, 337, 340, 341 and 342

RIVERFRONT PARK:

Nashville prides itself on making sure all city sidewalks and parks are accessible.

ADA ENTRANCES:

All Riverfront Park entrances are ADA Accessible, find a map of them here.

Main Entrances (accessible): Located at the corner of Broadway and First Avenue South directly adjacent to the circle of flags

ADA Entrance: First Avenue North approximately half way up the street

ADA Entrance: First Avenue North between Riverfront Park and Fort Nashborough History Center

ADA SEATING:

Accessible seating is available for patrons in wheelchairs adjacent to the upper bank sidewalk. We provide two ADA tents. Tents are seated on a first come, first serve basis. Chairs are provided for those patrons who need them. Please note that the tents do have capacities and once those limits are reached, no other patrons will have access until space becomes available.

XFINITY FAN FAIR X (INSIDE MUSIC CITY CENTER):

Music City Center is ADA compliant. Should you require special assistance and/or services such as listening devices, wheelchairs, lifts or text telephones, please contact Music City Center at (615) 401-1400. Music City Center’s main entrance is on Demonbreun Street between Fifth and Sixth Avenues. However, patrons who are not able to maneuver stairs may enter on Sixth Avenue or the corner of Fifth Avenue and Demonbreun. The doors at this entrance are automated for wheelchair accessibility. The FREE ADA shuttles drop at the Sixth Avenue location. Braille instructions can be found on elevators, restrooms and emergency exit signs throughout the building.

 

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PAY WITH YOUR PHONE

Set up mobile payments on your phone before CMA Fest so you can pay faster at select concession stands and get back to the music!

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FOOD AND BEVERAGE

Eats ‘N Beats, located on Fifth Avenue South between Music City Center and the Country Music Hall of Fame and Museum, will have local food trucks serving their best dishes. Concessions are also available inside Xfinity Fan Fair X, on Demonbreun Street next to Walk of Fame Park and along the entrance to Riverfront Park. Take advantage of CMA Fest’s downtown Nashville location and try some of the restaurants around town.

CMA Water Vendors selling water bottles for $1 are stationed throughout CMA Fest. Proceeds go to the CMA Foundation benefitting music education. Free water stations are also available throughout the footprint to refill your water bottles.

International Attendees:
Per the Tennessee Alcoholic Beverage Commission (TABC), a validly issued foreign government's driver's license or a validly issued foreign government's passport is, for TABC purposes, considered a validly issued government identification for the person for whom it is issued and may be used for identification purposes for the purchase of alcoholic beverages within the State of Tennessee. Must be 21+ years of age to purchase and consume alcohol.

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WATER STATIONS

Stay hydrated with the FREE water stations throughout the footprint including:

  • Two locations on Broadway
    • One water station is located on Broadway between First Avenue South and Second Avenue South
    • One water station is location on Broadway between Second Avenue South and Third Avenue South
  • One station at Riverfront Park (by the main entrance at the intersection of Broadway and First Avenue South)
  • One station in Walk of Fame Park (on the side of the park closest to the Country Music Hall of Fame)

CMA water vendors selling water bottles for $1 are stationed throughout CMA Fest. Proceeds go to the CMA Foundation benefiting music education.

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MERCHANDISE

Shop the official CMA Fest online store HERE to buy tees, tanks, accessories and more! Pre-order by Tuesday, May 29 to receive in time for CMA Fest!

Find onsite store locations on the map in the Official CMA Fest App. These include:

  • Nissan Stadium – multiple locations inside concourse
  • Riverfront Park
  • Xfinity Fan Fair X (inside Music City Center)
  • The Buckle
  • Walk of Fame Park
  • Ascend Amphitheater

When you buy official CMA Fest merchandise onsite, please consider making an additional donation to the CMA Foundation. All you have to do is tell the cashier. We thank you for your support. If you’d like to learn more about the incredible work of the CMA Foundation and support music education programs throughout the country, please visit CMAfoundation.org.

All locations accept cash and major credit cards, but not personal check.

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NISSAN STADIUM - ALCOHOL POLICY

Patrons must be 21+ years old and provide a government issued photo ID to purchase and consume alcohol. All patrons on the 300 level of Nissan Stadium will be required to obtain a wristband in order to purchase alcohol. There will be multiple wristband check stations on this level for your convenience.

Alcohol may not be carried from the Club Level out to the Main Concourse. Similarly, if you are entering the Club Level from the concourse at any point, you may not carry in your alcoholic beverage. Tennessee law prevents the movement of alcohol between seating levels.

International Fans
Per the Tennessee Alcoholic Beverage Commission (TABC), a validly issued foreign government's driver's license or a validly issued foreign government's passport is, for TABC purposes, considered a validly issued government identification for the person for whom it is issued and may be used for identification purposes in the purchase of alcoholic beverages within the State of Tennessee. All patrons must be 21+ years old to purchase and consume alcohol.

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NISSAN STADIUM - CHILDREN 2 & UNDER

Children age two and under are admitted for free into Nissan Stadium, if seated on a parent or guardian’s lap. Children age eight and under are admitted free to Xfinity Fan Fair X inside Music City Center.

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NISSAN STADIUM - PASS LANYARDS

Four-day CMA Fest pass holders must wear their lanyard with passes attached at all times inside Nissan Stadium.

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NISSAN STADIUM - SEATING DISCREPANCIES

From time to time, seating conflicts may arise. Should a patron’s seat be occupied by another guest and the conflict cannot be resolved, contact the nearest usher for assistance or visit the Box Office on the main level (Section 110).

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NISSAN STADIUM - PARKING

Nissan Stadium is the official parking partner of CMA Fest. The CMA Foundation thanks you for your contribution and support of music education nationwide with your purchase of Nissan Stadium parking. Nissan Stadium parking opens each morning at 9:00 AM. Cars, RVs and buses must be cleared from the Nissan Stadium parking lot each night two hours after the show. There is no overnight parking. Each car is allowed one exit and re-entry before 4:00 PM.  Nissan Stadium parking passes are available through Ticketmaster.com. A parking pass for a car is $63.95 and an RV is $142.95 and is valid from June 7 to June 10.

For guests with disabilities, CMA provides 165 accessible parking spaces at Nissan Stadium located in parking lot A. CMA Fest accessible parking spaces are sold first come, first served for $63.95, are valid from June 7 to June 10 and can be purchased by calling 1-800-262-3378.

Important: For accessible parking at CMA Fest in Lot A, you must display your CMA-issued disability parking pass AND your government-issued disability placard or license plate. Both must be visible when entering the lot. All Nissan Stadium parking lots require a CMA-issued parking pass – no exceptions.

View the Nissan Stadium Parking Map here.

Have more questions? Call 1-800-262-3378.

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RE-ENTRY/ INS AND OUTS

Re-Entry ALLOWED:

  • Riverfront Park – during daytime operation hours  (9:00AM - 5:30PM)
  • Xfinity Fan Fair X (inside Music City Center) – during daytime operation hours (9:30AM - 5:30PM)

Re-Entry PROHIBITED/NOT ALLOWED:

  • Nightly Concerts at Nissan Stadium – NO RE-ENTRY is allowed at Nissan Stadium.
    • Ejection - Nissan Stadium reserves the right to eject or to refuse admission to any persons whose behavior is or becomes unruly or obnoxious, or who use vulgar language or who participate in conduct that is a nuisance or is illegal. Such persons will have their tickets confiscated without refund and will be escorted off of Nissan Stadium property by on-duty police officers.
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PROHIBITED / NOT ALLOWED ITEMS - ALL AREAS

CMA Fest will now follow Nissan Stadium’s clear bag policy at all official festival locations. For additional details, look at the NEW BAG POLICY DETAILS – ALL LOCATIONS” section of this FAQs page.

PROHIBITED/NOT ALLOWED:

  • Aerosol cans, including aerosol sunscreen. Lotion sunscreen is recommended. First aid tents located at Riverfront Park and Walk of Fame Park have sunscreen available
  • Animals (service animals are permitted)
  • Beach or sports balls
  • Camera attachments, tripods, monopods, etc.
  • Cameras with a detachable lens
  • Coolers, canisters, stainless steel or glass containers
  • Drones
  • Drugs
  • Firearms and other weapons
  • Fireworks
  • Flags
  • Frisbees and projectiles
  • Hoverboards
  • Horns, whistles, boomboxes, and other noise makers
  • Infant car seat carriers
  • Laser pointers
  • Luggage
  • Outside alcohol
  • Outside food and beverages
  • Poles, selfie sticks, and/or sticks of any kind
  • Seat Cushions
  • Skateboards, bikes, rollerblades
  • Umbrellas and other objects that obstruct another patron’s view
  • Video, audio, and/or recording devices (including GoPros)
  • Other items deemed disruptive or dangerous at the discretion of Event Management

ALLOWED:

  • Binoculars
  • Camera phones, disposable cameras, and small digital cameras
  • Empty clear plastic refillable water bottles or factory-sealed water bottles (no glass or stainless steel containers) – find water refill stations in the CMA Fest map
  • Ponchos
  • Sunscreen (no aerosol)

CMA Fest reserves the right to refuse admittance (without refund of admission) to ticket holders who refuse to allow inspection of their bags when entering each venue. Nissan Stadium is the ONLY area that will have storage lockers available at the Festival. Storage lockers will be available to rent (prices subject to change) June 7 – June 10 on the South end of the Stadium at the base of the John Seigenthaler Pedestrian Bridge from 10:00 AM until one hour after the Nissan Stadium show ends. Storage lockers will also be available on the North end of the Stadium across from the ticket office on Russell Street from 6:00 PM until one hour after the show ends. All other areas/stages do NOT have check-in services or storage lockers available.

 

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PROHIBITED / NOT ALLOWED ITEMS - NISSAN STADIUM

For information about allowed bag size, look at the NEW BAG POLICY DETAILS – ALL LOCATIONS” section of this FAQs page or visit TitansOnline.com/BagPolicy. Buy a CMA Fest regulation-sized bag here on our official merch shop site. Nissan Stadium is the ONLY area that will have storage lockers available at the festival. Storage lockers will be located on both the North and South ends of the stadium property.

PROHIBITED/NOT ALLOWED:

  • Aerosol cans, including aerosol sunscreen. Lotion sunscreen is recommended.
  • Animals (service animals are permitted)
  • Beach or sports balls
  • Camera attachments, tripods, monopods, etc.
  • Cameras with a detachable lens, and cameras that don’t fit in the NFL regulation clear bags (bag dimensions: 12” x 6” x 12”)
  • Chairs (Lawn, Folding, Camping) & Seat Cushions
  • Coolers, canisters, stainless steel or glass containers
  • Drones
  • Drugs
  • Firearms and other weapons
  • Fireworks
  • Flags
  • Frisbees and projectiles
  • Horns, whistles, boomboxes, and other noise makers
  • Hoverboards
  • Infant car seat carriers
  • Laser pointers
  • Outside alcohol
  • Outside food and beverages
  • Poles, selfie sticks, and/or sticks of any kind
  • Skateboards, bikes, rollerblades
  • Strollers
  • Umbrellas and other objects that obstruct another patron’s view
  • Video, audio, and /or recording devices (including GoPros)
  • Other items deemed disruptive or dangerous at the discretion of Event Management
  • For more prohibited items please refer to Nissan Stadium’s website.

ALLOWED:

  • Binoculars
  • Camera phones, disposable cameras, and small digital cameras
  • E-Cigarettes – see details below
  • Empty clear plastic refillable water bottles or factory-sealed water bottles (no glass or stainless steel containers) – find water refill stations in the CMA Fest map
  • Handheld Signs (non-offensive and that do not block the view of other fans)
  • Ponchos
  • Sunscreen (no aerosol)

CMA Fest reserves the right to refuse admittance (without refund of admission) to ticket holders who refuse to allow inspection of their bags when entering each venue. Nissan Stadium is the ONLY area that will have storage lockers available at the Festival. Storage lockers will be available to rent (prices subject to change) June 7 – June 10 on the South end of the Stadium at the base of the John Seigenthaler Pedestrian Bridge from 10:00 AM until one hour after the Nissan Stadium show ends. Storage lockers will also be available on the North end of the Stadium across from the ticket office on Russell Street from 6:00 PM until one hour after the show ends. All other areas/stages do NOT have check-in services or storage lockers available.

Electronic Cigarettes

Nissan Stadium has a “NO SMOKING POLICY” in the seating, Suite and Club areas. We have provided areas for smokers on the ramps located at each corner of Nissan Stadium. In addition to the ramps, Club patrons may use the special Club verandas located at Section 303 on the West side and at Section 326 on the East side. Smoking policies are subject to applicable law. Smoking is prohibited at the South end and below the South scoreboard.

 

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PROHIBITED / NOT ALLOWED ITEMS - RIVERFRONT PARK

CMA Fest will now follow Nissan Stadium’s clear bag policy at all official festival locations. For additional details, look at the NEW BAG POLICY DETAILS – ALL LOCATIONS” section of this FAQs page.

PROHIBITED/NOT ALLOWED:

  • Aerosol cans, including aerosol sunscreen. Lotion sunscreen is recommended. First aid tents located at Riverfront Park and Walk of Fame Park have sunscreen available
  • Animals (service animals are permitted)
  • Beach or sports balls
  • Camera attachments, tripods, monopods, etc.
  • Cameras with a detachable lens
  • Coolers, canisters, stainless steel or glass containers
  • Drones
  • Drugs
  • Firearms and other weapons
  • Fireworks
  • Flags
  • Frisbees and projectiles
  • High back chairs (camping, lawn, folding)
  • Hoverboards
  • Horns, whistles, boomboxes, and other noise makers
  • Infant car seat carriers
  • Laser pointers
  • Outside alcohol
  • Outside food and beverages
  • Poles, selfie sticks, and/or sticks of any kind
  • Seat cushions
  • Skateboards, bikes, rollerblades
  • Strollers
  • Umbrellas and other objects that obstruct another patron’s view
  • Video, audio, and /or recording devices (including GoPros)
  • Other items deemed disruptive or dangerous at the discretion of Event Management

ALLOWED:

  • Binoculars
  • Camera phones, disposable cameras, and small digital cameras
  • Empty clear plastic refillable water bottles or factory-sealed water bottles (no glass or stainless steel containers) – find water refill stations in the CMA Fest map
  • Low-sitting Lawn Chairs
  • Ponchos
  • Sunscreen (no aerosol)
  • Towels and Blankets

CMA Fest reserves the right to refuse admittance (without refund of admission) to ticket holders who refuse to allow inspection of their bags when entering each venue. There are NO check-in services or storage lockers available at this area of the Festival.
 

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PROHIBITED / NOT ALLOWED ITEMS - MUSIC CITY CENTER (XFINITY FAN FAIR X)

CMA Fest will now follow Nissan Stadium’s clear bag policy at all official festival locations. For additional details, look at the NEW BAG POLICY DETAILS – ALL LOCATIONS” section of this FAQs page.

PROHIBITED/NOT ALLOWED:

  • Adhesive backed decals, stickers, bumper stickers, etc.
  • Aerosol cans, including aerosol sunscreen. Lotion sunscreen is recommended. First aid tents located at Riverfront Park and Walk of Fame Park have sunscreen available
  • Animals (service animals are permitted)
  • Beach or sports balls
  • Camera attachments, tripods, monopods, etc.
  • Cameras with a detachable lens
  • Coolers, canisters, stainless steel or glass containers
  • Drones
  • Drugs
  • E-Cigarettes and smoking of any kind
  • Firearms and other weapons
  • Fireworks
  • Frisbees and projectiles
  • Flags
  • Helium balloons
  • Hoverboards
  • Horns, whistles, boomboxes, and other noise makers
  • Infant car seat carriers
  • Laser pointers
  • Outside alcohol
  • Outside food and beverages
  • Poles, selfie sticks, and/or sticks of any kind
  • Skateboards, bikes, rollerblades
  • Umbrellas and other objects that obstruct another patron’s view
  • Video, audio and /or recording devices (including GoPros)
  • Other items deemed disruptive or dangerous at the discretion of Event Management
  • For more prohibited items please refer to Music City Center’s website.

ALLOWED:

  • Binoculars
  • Camera phones, disposable cameras, and small digital cameras
  • Empty clear plastic refillable water bottles or factory-sealed water bottles (no glass or stainless steel containers) – find water refill stations in the CMA Fest map
  • Ponchos
  • Strollers
  • Sunscreen (no aerosol)

CMA Fest reserves the right to refuse admittance (without refund of admission) to ticket holders who refuse to allow inspection of their bags when entering each venue. There are NO check-in services or storage lockers available at this area of the festival.

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PROHIBITED / NOT ALLOWED ITEMS – ASCEND AMPHITHEATER

CMA Fest will now follow Nissan Stadium’s clear bag policy at all official festival locations. For additional details, look at the NEW BAG POLICY DETAILS – ALL LOCATIONS” section of this FAQs page.

PROHIBITED / NOT ALLOWED:

  • Aerosol cans, including aerosol sunscreen. Lotion sunscreen is recommended. First aid tents located at Chevy Riverfront Stage and Walk of Fame Park have sunscreen available
  • Animals (service animals are permitted)
  • Beach or sports balls
  • Bags including, but are not limited to: Small purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, seat cushions, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size. Buy a 2018 CMA Fest regulation-sized bag here on our Shop site.
  • Camera attachments, tripods, monopods, etc.
  • Cameras with a detachable lens
  • Coolers, canisters, stainless steel or glass containers
  • Drones
  • Drugs
  • Firearms and other weapons
  • Fireworks
  • Flags
  • Frisbees and projectiles
  • High back chairs (camping, lawn, folding)
  • Hoverboards
  • Horns, whistles, boomboxes, and other noise makers
  • Infant car seat carriers
  • Laser pointers
  • Outside alcohol
  • Outside food and beverages
  • Pocket knives
  • Poles, selfie sticks, and/or sticks of any kind
  • Seat cushions
  • Skateboards, bikes, rollerblades
  • Strollers
  • Umbrellas and other objects that obstruct another patron’s view
  • Video, Audio, and /or recording devices (including GoPros)
  • Other items deemed disruptive or dangerous at the discretion of Event Management

ALLOWED

  • Binoculars
  • Camera phones, disposable cameras, and small digital cameras
  • Empty clear plastic refillable water bottles or factory-sealed water bottles (no glass or stainless steel containers) – find water refill stations in the CMA Fest map
  • Low-sitting Lawn Chairs
  • Ponchos
  • Sunscreen (no aerosol)
  • Towels and Blanket - no larger than 10x10

CMA Fest reserves the right to refuse admittance (without refund of admission) to ticket holders who refuse to allow inspection of their bags when entering each venue. There are NO check-in services or storage lockers available at this area of the festival.

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SHUTTLE SERVICE

FREE shuttle service is available Thursday, June 7 to Sunday, June 10 from 8:00AM - 1:00AM CT each day with stops every 10 to 15 minutes at the locations below. You must have a four-day CMA Fest pass or working credentials to ride. Every stop is ADA accessible!

DAYTIME SHUTTLE (8:00AM – 8:00PM):

  • Xfinity Fan Fair X (Music City Center) – on Sixth Avenue South at Demonbreun
  • Bridgestone Arena Plaza – on Broadway between Fifth Avenue South and Sixth Avenue South
  • Walk of Fame Park / Fan Alley – on Fourth Avenue South next to Fan Alley at Demonbreun
  • Maui Jim Broadway Stage at Hard Rock Cafe / Chevy Riverfront Stage – on the corner of Broadway and Second Avenue South
  • Nissan Stadium at the corner of Russell Street and South Second Street near Parking Lot A

NIGHTTIME SHUTTLE (8:00PM – 1:00AM):

  • Nissan Stadium at the corner of Russell Street and South Second Street near Parking Lot A
  • On the corner of Commerce Street and Second Avenue South
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PREFERRED RIDESHARE PICK-UP/DROP-OFF LOCATIONS

Rideshare services are available. Check back soon for more information.

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WANT TO BE PART OF THE FESTIVAL?

XFINITY FAN FAIR X EXHIBITORS:

If you are interested in participating during CMA Fest, please view additional details and submit an Exhibitor Application here. Application deadlines vary.

FOOD CONCESSIONAIRE:

Food concessionaires are only located in the daytime areas of CMA Fest. The outside food vendor application is now CLOSED.

ARTISTS:

If you want to perform on any of the daytime stages during CMA Fest, please fill out an Artist Application. The decision is made by a booking council of industry professionals. The application is now CLOSED.

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WEBSITE INFORMATION

The Country Music Association, Inc. (CMA) does not warrant or guarantee the accuracy of the information posted on CMAfest.com, CMAworld.com, or other CMA related websites, or any website to which this website is linked. CMA does not authorize or recommend the use of any such information for any purpose other than your convenience and personal use. CMA does not recommend vacation, tour or travel arrangements, or endorse any particular vacation, tour or travel package provider. Nothing on this CMA website constitutes an offer to sell or solicitate purchases of any tour packages from any listed package provider. Nothing contained in the CMA websites is intended to constitute professional advice or recommendation.

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EVENT HISTORY

The Ultimate Country Music Fan Experience™ began in 1972 as Fan Fair®, which drew 5,000 fans to Nashville’s Municipal Auditorium. Now in its 47th year, the legendary Festival has become the city’s signature Country Music event that hosts in excess of 50,000 fans from every state and two dozen foreign countries. In 2017, CMA Fest featured 11 stages with over 350 artists, 1,100 musicians, and 167 hours of music – all to benefit music education. Since 2006, CMA and the CMA Foundation have donated more than $20 million to sustainable music education initiatives across the U.S. thanks to the fans who attend CMA Fest and the artists who perform for free. CMA Fest is filmed for a three-hour ABC Television Network special – the only U.S. music festival with an accompanying TV event. 2018 marks the 15th consecutive year of the broadcast.

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CMA FOUNDATION

The CMA Foundation is committed to improving and sustaining music education programs all across the United States, working to ensure every child has the opportunity to participate in music education. Through strategic partnerships, professional development and grant distribution, the CMA Foundation has invested over $20 million in 84 programs across the national public school system, after school programs, summer camps and with community outreach organizations. Guided by the generosity of the Country Music community, proceeds from CMA Fest are used to drive the CMA Foundation’s social impact and model of giving. Music education has proven to be an effective and invaluable tool by influencing student’s academic achievement, social development, and increased participation in activities.

Thank you for showing up, not just for CMA Fest, but for students everywhere. Music education matters. For more information, visit CMAfoundation.org.

Like the CMA Foundation’s Facebook page here.

Subscribe to the CMA Foundation’s YouTube page here.

Follow the CMA Foundation’s Instagram page here.

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"CMA FEST" TV SPECIAL

“CMA Fest” is The Music Event of Summer! Watch “CMA Fest” by tuning in later this summer for the three-hour primetime concert special on ABC. Host and air date to be announced soon.

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CONNECT TO CMA FEST

Information for CMA Fest is updated frequently. For up-to-the-minute information, download the CMA Fest app at CMAfest.com/app and turn on notifications.

Follow us on Facebook, Twitter, Instagram, Snapchat and YouTube for performance lineup announcements, contests, and behind the scenes access!

Subscribe to CMA Country Connection’s free email newsletter.

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Other Questions?

  • For ticketing questions about US orders, please call: 1-800-745-3000 or 1-800-CMA-FEST (262-3378)
  • For ticketing questions about international orders, please call: 615-263-3691 or 615-770-2041
  • For any other questions, please call 615-244-2840
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Fan Access

PRESENTED BY BUDWEISER

WHY DO I WANT TO REGISTER FOR CMA FEST FAN ACCESS?

CMA Fest Fan Access presented by Budweiser is available to ensure you have the BEST festival experience possible. By registering, you are entered to win a VIP trip for two to CMA Fest 2019 including airfare, hotel stay and FRONT ROW TICKETS at Nissan Stadium! If that's not reason enough, check out some other perks:

  • Instant chances to win on-site prizes by scanning your QR code at any Fan Access Scan Station.
  • Complete your Fan Access Passport for more chances to win. The more actions, the bigger the prize!
  • You must be registered for Fan Access to enter the Ultimate Fan Experiences Drawing - and you definitely don't want to miss that!
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HOW DO I REGISTER FOR FAN ACCESS?

Step 1: Download the free CMA Fest App from the App Store or Google Play Store and click "Fan Access" on the home screen. Then click "Register Now."

OR
Visit CMAfest.com/FanAccess and click "Register Now."

Step 2: Complete the form and click "Next."

Step 3: You should now receive your QR code that can be used at Scan Stations on-site at the festival for chances to win prizes! Your QR code will now be available any time you need it within your Fan Access profile.

That's it! How easy was that?!

 

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WHERE DO I FIND MY QR CODE?

It's simple! Go to the Fan Access homepage in the CMA Fest App.

    

Step 1: Click "I'm already registered."

Step 2: Enter your registered email address in order to log in to your Fan Access profile.

Voilà! Your QR code will magically appear. You can also always access your QR code in the app in the upper right corner!

Note: If you don't have the CMA Fest app, check the email you used to register as it was also emailed to you.

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WHERE AND HOW DO I USE MY QR CODE?

scan station with circle

You won't need your QR code until CMA Fest begins. Once on-site, you'll find Scan Stations throughout the festival footprint.

Step 1 (and only!): Place your QR code (from your phone, linked 4-day pass or printout) under the scanner.

You will instantly be notified if you've won a prize! Plus, don't forget to complete the actions in your Fan Access Passport for more chances to win.

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WHO IS ELIGIBLE TO WIN PRIZES?

Instant Win Sweeps and Passport Promotion participants must be at least 21 years old and 18 years old, respectively, at the time of entry to be eligible to win prizes and legal residents of the United States or the District of Columbia. By scanning your QR code at festival Scan Stations, you are agreeing to the CMA Fest Fan Access Instant Win Sweeps Rules and CMA Fest Fan Access Passport Promotion Rules. Remember, you don’t have to be a four-day CMA Fest pass holder to participate!

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WHAT IF I AM NOT A CMA FEST 4-DAY PASS HOLDER?

No worries! You can still use your QR code at Scan Stations throughout the festival for chances to win awesome prizes.

Plus, remember there's still so much to do even if you don't have a 4-day pass to CMA Fest. ALL outside stages and activities are free and open to the public. You can also visit Xfinity Fan Fair X for just $10 per day (or $25 for all four days) where you can find three more stages, artist meet and greets, interactive experiences and more.

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WHAT IF I'M ALREADY REGISTERED FOR FAN ACCESS?

You're one step ahead already!

CMA Fest 4-day pass holders:

Step 1: Log in to your Fan Access profile by entering your registered email address in the CMA Fest App or on CMAfest.com/FanAccess to receive your personal QR code.

Step 2: Link your 4-day pass with your personal QR code by following the instructions in the "How do I link my QR code with my CMA Fest 4-day pass?" section of this FAQs page.

Not a CMA Fest 4-day pass holder?

All you need to do is get your personal QR code by following the steps in "Where do I find my QR code?"

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WHY DO I WANT TO LINK MY QR CODE WITH MY CMA FEST 4-DAY PASS?

scan station with circle

We want to make things easy for you! Once you link the QR code found on your CMA Fest 4-day pass, you don't have to worry about the hassle of getting out your phone or printing your QR code. You can now use your CMA Fest 4-day pass at Scan Stations on-site for chances to win prizes. Only one 4-day pass can be linked per Fan Access profile, so make sure your friends and family register their own pass.

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HOW DO I LINK MY QR CODE WITH MY CMA FEST 4-DAY PASS?

Step 1: Log in to your Fan Access profile by entering your registered email address in the CMA Fest App or on CMAfest.com/FanAccess.

Step 2: When prompted, enter the 7-digit code found on the front of your CMA Fest 4-day pass.

It's THAT easy! You can now use your CMA Fest 4-day pass at Scan Stations on-site for chances to win prizes.

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WHAT IS MY FAN ACCESS PASSPORT?

Think of it as a digital passport. As you visit areas throughout the festival, check in at designated Scan Stations by scanning your personal QR code. This will digitally "stamp" your Fan Access Passport. You have all four days (June 7-10) to visit as many areas as possible. Visit your Fan Access profile to find the actions needed to complete your passport and to track your progress. The more areas you visit and check in, the bigger the prize in which you are eligible to win! The entry period for your Fan Access Passport ends at 11 AM CT on Sunday, June 10. Winners will be notified and must pick up their prize by 5 PM|CT Sunday, June 10 on Level 2 of the Music City Center.

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HOW DO I WIN PRIZES INSTANTLY ON-SITE?

As you're working to complete your Fan Access Passport, you also have instant chances to win! You will be notified after you scan your QR code at the designated Scan Stations. You will then be prompted to pick up your prize in the Music City Center on Level 2.

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WHY DO I WANT TO ENTER THE ULTIMATE FAN EXPERIENCES DRAWING?

The Ultimate Fan Experiences Drawing gives you the opportunity to win meet and greets with some of your favorite artists or see exclusive performances in the HGTV Lodge. The drawing opens Tuesday, May 29 and closes on Thursday, May 31 at 10 AM|CT, so be sure to submit your picks!

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HOW DO I ENTER THE ULTIMATE FAN EXPERIENCES DRAWING?

Step 1: Visit CMAfest.com/FanAccess and log in starting Tuesday, May 29 at 10 AM|CT through Thursday, May 31 at 10 AM|CT using your registered email address.

 

Step 2: Submit your picks by selecting your preferred artist experiences. You can either put all of your picks towards your favorite artist to increase your chances, or spread them out. Be confident in your choices, because once picks are submitted, no changes can be made!

Step 3: Sit back and wait for an email from us on June 1 letting you know that winners have been randomly chosen and how to claim your prize. At that time, you can log back in to your Fan Access profile to see if you've won. Good luck!

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WHEN WILL I BE NOTIFIED IF I WON?

You will hear from us on Friday, June 1, whether or not you are a winner. You will be notified via email, so be on the lookout beginning at 10 AM|CT that morning. You will then be instructed to log in to Fan Access to see if you have won.

Winners: Remember that you MUST claim your winning prize by Tuesday, June 5 at 12 PM|CT by logging back in to Fan Access or your prize will be forfeited and awarded to an alternate winner. Nothing will need to be picked up or claimed on-site at the festival– all you need is your QR code!

Didn't win?  Don't worry, there are still other chances to win! Most meet and greets don’t require winning, and you can simply hop in line once inside Xfinity Fan Fair X. Plus, there will be more chances to win other prizes on-site at CMA Fest. Use your QR code at Scan Stations throughout the festival for instant chances to win.

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HOW DO I CLAIM MY PRIZE IN THE ULTIMATE FAN EXPERIENCES DRAWING?

It's easy! Once you've logged in to Fan Access and have been notified that you are a winner, just click "CLAIM PRIZE NOW" to secure your experience. You MUST claim your prize by Tuesday, June 5 at 12:00 PM|CT or it will be awarded to an alternate winner. You will always be able to see your claimed prize within your Fan Access profile to remind you of the day and time of your prize.

Nothing will need to be picked up or claimed on-site at the festival– all you need is your QR code!

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HOW DO I REDEEM MY PRIZE FROM THE ULTIMATE FAN EXPERIENCES DRAWING ON-SITE?

It’s finally time to meet your favorite artist or see an exclusive performance in the HGTV Lodge! You and your guest must arrive at the specified location to check in ONE HOUR before your scheduled time. You will also receive a reminder text message 30 minutes before your scheduled check-in time.

We're going green! There will be no paper tickets to pick up when you arrive at CMA Fest, so make sure to have your Fan Access QR code with you!

If your prize is located in Xfinity Fan Fair X, but you do not have a four-day CMA Fest pass or Xfinity Fan Fair X tickets for admission, please visit the CMA Fest Fan Access booth located on Level 2 of Music City Center.

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