Need to Know

FAQ

Search our top categories of frequently asked questions for CMAfest such as Lost and Found, Fan Photo Lines, Fan Fair X and much more! Don’t see the info your looking for? Fill our the form below and ask a question!

2016 DATES AND TICKETS

June 8-11, 2017

Tickets for the 2017 CMA Music Festival go on sale July 11, 2016 at Ticketmaster.com. Sign up for our CMA Country Connection e-mail to stay updates with ticket sales.

Fan Fair X (inside the Music City Center) tickets are also available, and all Festival daytime activities are FREE and open to the public!

Your four-day CMA Music Festival ticket grants you access to Nissan Stadium and Fan Fair X.

Am I able to transfer my CMA Fest tickets to another name?

Unfortunately, Ticketmaster is unable to transfer tickets.

Other questions about your ticket purchase?

Contact the CMA Box Office:

Email: FestTickets@CMAworld.com

US Orders: 1-800-745-3000 or 1-800-CMA-FEST (262-3378)

International Orders: 1-615-263-3691 or 1-615-770-2041

Ticketmaster is the official ticket seller of the Country Music Association. Please know that tickets purchased through any other outlet are not guaranteed by the Country Music Association or Ticketmaster.  Ticketmaster acts as the agent for the Country Music Association. When you purchase a ticket for our event, Ticketmaster LLC will be handling the transaction and collecting payment for the Event Provider.

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2016 CMA FEST TRAVEL PACKAGES

Travel packages including tickets to the 2016 CMA Music Festival are available through the following tour operators. Please visit one of the sites below for information on travel itineraries. These tour operators are not affiliated with or endorsed by CMA.

All In One Destinations
Tennessee Express Tours
CMA FEST 4 LESS
Sweet Magnolia Tours
BlueShoe Nashville
Johnny Walker Tours
Art Henry Tours
Nashville Convention & Visitors Corp.
Maya Travel
Gaylord Opryland

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2017 DATES AND TICKETS

June 8-11, 2017

Tickets for the 2017 CMA Music Festival will go on sale July 11, 2016. The last five years have sold out well before the Festival, so don’t wait! Get your tickets early!

Tickets will go on sale at Ticketmaster.com.

Ticketmaster is the official ticket seller of the Country Music Association. Please know that tickets purchased through any other outlet are not guaranteed by the Country Music Association or Ticketmaster.  Ticketmaster acts as the agent for the Country Music Association. When you purchase a ticket for our event, Ticketmaster LLC will be handling the transaction and collecting payment for the Event Provider.

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FOUR-DAY TICKETS

A four-day ticket to CMA Fest includes:

Four Days of Live Music (Thursday-Sunday)

  • 4 nights of all-star shows at Nissan Stadium
  • 4 days of jam-packed daily concerts at Riverfront Park (Riverfront is FREE to the public, however four-day ticketholders get early access - see below.)

Encounters & Autograph Signings

  • Fan Fair X admittance, featuring autograph sessions, meet and greets, and artist interactions, plus interactive displays, lifestyle exhibits

Special Access

  • Stage-front access to the Fan Photo Lines at Nissan Stadium and Riverfront Park
    • Get directly in front of the stage, no matter where your seat is located!
  • Early admittance to the daily concerts at Riverfront Park
  • Shuttle service between official venue stops
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CONNECT TO CMA MUSIC FESTIVAL

Information for CMA Music Festival is updated frequently. For up-to-the-minute info, check back here on CMAfest.com or download the CMA Fest app for iPhone and Android (2017 update is not currently accessible).

Be sure to follow us on FacebookTwitter, Instagram, and Snapchat for lineup announcements, contests, and behind the scenes access!

Subscribe to CMA’s free email newsletter, the CMA Country Connection.

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EVENT HISTORY

Launched as Fan Fair® in 1972, the very first Festival was attended by 5,000 people and was held at Nashville’s Municipal Auditorium. The event moved to the Tennessee State Fairgrounds in 1982, then to Downtown Nashville in 2001. From 2010 to this year's event the Festival has sold out Nashville’s Titans Nissan Stadium with 80,000 Country fans attending each day.

In 2004, the CMA Music Festival was chronicled in a 2-hour primetime, network TV special on CBS. The following year the TV special – now known as “CMA Music Festival: Country’s Night to Rock” – jumped to ABC, where it has aired annually ever since. In 2009 the special grew to be 3 hours long.

Click here for more CMA Music Festival history on our interactive timeline.

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CMA FOUNDATION

Guided by the generosity of the Country Music community, the CMA Foundation focuses on improving and sustaining music education programs everywhere while supporting worthwhile causes important to the Country Music Association.  Thanks to the generosity of Country artists playing CMA Music Festival for free, music education programs have been supported, sustained and implemented in communities throughout the country.  Music education in a child’s life is more than just practicing for a recital or upcoming school performance.  Children exposed to musical training develop fine motor skills, aids emotional and behavioral maturation.  Music education at its core is about teaching students to think.  Country artists and our fans are investing in the next generation of scholars through music education.  Without their commitment and continuous support, the more than $13.6 million given to support music education would not be possible.  Thank you for showing up.  Not just for the CMA Music Festival but for students everywhere.  Music education matters!

CMAfoundation.org

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ON-SITE BOX OFFICE

Prior to the 2017 CMA Festival, ticket information will be available at the Bridgestone Arena Box Office (501 Broadway). The box office hours are Monday - Friday | 10 AM – 5 PM. All times are Central.

During the 2017 CMA Festival, the box office hours are as follows: 

Bridgestone Arena (Box Office Hours) - 501 Broadway, Nashville, TN
Monday, June 5 – Saturday, June 10 | 10 AM – 4 PM / Sunday, June 11 | 12 PM - 4 PM

Nissan Stadium (Box Office Hours) - 1 Titan Way, Nashville, TN

Thursday, June 8 – Sunday, June 11 | 5 PM – 10 PM

Fan Fair X ticket sales only (Box Office Hours) - Music City Center
Wednesday, June 7 – Sunday, June 11 | 9:30 AM – 5 PM

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LOST AND FOUND

The Information Booth located outside of the Music City Center (Fan Fair X) on the corner of 5th Ave S and Demonbruen will facilitate all lost and found items.

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CHILDREN 2 & YOUNGER ADMITTED FREE TO NISSAN STADIUM

Children 2 and younger are admitted free into Nissan Stadium, if seated on a parent or guardian’s lap. Children 8 and younger are admitted free to Fan Fair X inside Music City Center.

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INFORMATION BOOTHS

Need help navigating the Festival grounds while in Nashville? There are several ways to stay on top of all the events and happenings during the Festival. There will be 3 Information Booths at the festival.

  1. at the corner of 5th Ave and Demonbreun (between the Music City Center and Walk of Fame Park) - this location will serve as our Lost and Found area as well
  2. inside the main doors of the Music City Center
  3. outside of the Riverfront stage entrance

Information Staff will be roaming throughout the Festival. Download the CMA Fest app for stages, event locations, and a detailed map of Fan Fair X. CMA Fest app for iPhone and Android (2016 update is in stores now)

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ADA ACCESS

Nightly Concert Stage at Nissan Stadium The entire facility is ADA compliant. Space is available for patrons in wheelchairs and companions. Limited accessible parking is available at Nissan Stadium with pre-purchased passes. Event staff can assist with access to the Photo Line.

Riverfront Stage (Riverfront Park) – Entrances and paths are accessible. Accessible seating is available for patrons in wheelchairs adjacent to the upper bank sidewalk.

Fan Fair X (Music City Center) The Music City Center (MCC) is ADA compliant. Should you require special assistance and/or services such as listening devices, wheelchairs, lifts or text telephones, please contact the Music City Center at (615) 401-1400. Music City Center’s main entrance is on Demonbreun Street between Fifth and Sixth avenues. However, patrons who are not able to maneuver stairs may enter on Sixth Avenue or the corner of Fifth Avenue and Demonbreun. The doors at this entrance are automated for wheelchair accessibility. The FREE ADA shuttles will drop at the Sixth Avenue location. Braille instructions can be found on elevators, restrooms and emergency exit signs throughout the building.

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RE-ENTRY/INS AND OUTS

Re-Entry ALLOWED

  • Riverfront Stage (Riverfront Park) – during assigned operation hours
  • Fan Fair X (Music City Center) – during assigned operation hours

Re-Entry PROHIBITED

  • Nightly Concert Stage at Nissan Stadium – There is NO RE-ENTRY allowed at Nissan Stadium.
    • Ejection - Nissan Stadium reserves the right to eject or to refuse admission to any persons whose behavior is or becomes unruly or obnoxious, or who use vulgar language or who participate in conduct that is a nuisance or is illegal. Such persons will have their tickets confiscated without refund and will be escorted from Nissan Stadium property by on-duty police officers.
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FOOD AND BEVERAGE

Alcohol Policy for the nightly shows at Nissan Stadium

Please note all patrons on the 300 level will be required to obtain a wristband in order to purchase alcohol. There will be multiple wristband check stations on this level for your convenience.

Alcohol Purchases by International Fans
Per the Tennessee Alcoholic Beverage Commission, a validly issued foreign government's driver's license or a validly issued foreign government's passport is, for TABC purposes, considered a validly issued government identification for the person for whom it is issued and may be used for identification purposes in the purchase of alcoholic beverages within the State of Tennessee.

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SHUTTLE SERVICE

Shuttle Schedule
Thursday - Sunday
8:00AM - 8:00PM

Shuttles every 10-15 minutes at the following stops:
LP Field AT&T U-verse Fan Fair X (Music City Center) Bud Light Plaza Stage (Bridgestone Arena) The Park / Fan Alley Gildan Broadway Stage at Hard Rock Cafe / Chevrolet Riverfront Park

You must have a four-day pass or CMA credentials to ride the shuttles

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MERCHANDISE

Get your gear before you're here: CMA Fest store

On-site Store Locations

  • Nissan Stadium – multiple locations inside concourse and outside on the South Lawn
  • Riverfront Stage (Riverfront Park)
  • Fan Fair X (Music City Center)
  • The Buckle
  • The Park

All locations accept major credit cards.

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SAFETY AND MEDICAL

CMA makes every effort to create a safe environment on the Festival grounds, including the provision of public and private security and medical staff. If you require assistance, seek out the First Aid locations listed below, or look for a Festival Staff Member wearing an Event Staff shirt.

  • Nissan Stadium – Main concourse (northeast and northwest corners) near sections 141 and 106
  • Riverfront Stage (Riverfront Park) – Directly outside main gate
  • The Park (Walk of Fame Park across from HOF) – 5th Avenue and Demonbreun Street.
  • Fan Fair X (Music City Center) – First Aid is located on Level 3 next to Exhibit Hall B.
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NISSAN STADIUM BAG POLICY

NFL Regulations: Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12” are allowed. Small clutch bags, approximately the size of a hand, with or without a handle or strap CAN be taken into Nissan Stadium with one of the clear plastic bag options shown below. Exceptions will be made for medically necessary items after proper inspection at a gate designated for this purpose. Prohibited items include, but are not limited to: Small purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, seat cushions, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size. For more information, go to NFL.com/AllClear.nflallclear1 Untitled

Stadium Bag Policy

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NEW! NISSAN STADIUM POLICY - LANYARDS

Four-day ticket holders must wear their lanyards at all times inside Nissan Stadium.

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NISSAN STADIUM PARKING

Nissan Stadium is the official parking partner of the CMA Music Festival. The CMA Foundation thanks you for your contribution and support of music education nationwide through purchase of Nissan Stadium Parking. Nissan Stadium parking lot opens each morning at 9 AM. Cars, RVs and buses must be cleared from Nissan Stadium parking lot each night two hours after the show. Each car is allowed one exit & re-entry by 4pm.  Nissan Stadium Parking Passes are available through Ticketmaster.com. A parking pass for a car will cost $63.95 and an RV will cost $142.95. A limited number of ADA Parking Passes remain as well.

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FAN PHOTO LINES

Fan Photo Lines are a huge benefit for CMA Fest four-day ticket holders. With a four-day ticket, you can take photos directly in front of the stages at Nissan Stadium (Nightly Concerts) and Riverfront Park (Daily Concerts). This lets YOU get up close to your favorite artist’s performance, no matter where your seats are located! Please note that Fan Photo Lines access is reserved ONLY for four-day Ticket holders. Due to Fan Photo Line demand and volume of participants, the lines must keep moving to accommodate all eligible fans. Event staff and signage will be onsite to assist in this process. We'll have more Photo Line Fast Passes available to win during the festival.  See you in June!

For tips, rules and other guidelines click over to the Photo Line page.

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FAN FAIR X

Located inside Music City Center, Fan Fair X tickets are on sale now at Ticketmaster.com. Daily passes are $10 and 4-day passes are $25. Children 8 years and younger are admitted free. They will also be available on site at Fan Fair X and Bridgestone Arena Box Offices.

For the second year, fans will be able to purchase a four-day pass to Fan Fair X that includes a general admission ticket to the Country Music Hall of Fame® and Museum that is good for use any day in 2016. The package deal will remain on sale through Friday, June 9 and costs $39.95. The combination Fan Fair X/Country Music Hall of Fame tickets are available via the Country Music Hall of Fame website, http://countrymusichalloffame.org, and will also be sold at their box office during the week of CMA Music Festival.

REMEMBER: Your four-day CMA Music Festival ticket grants you access to Nissan Stadium and Fan Fair X.  And, there are tons of free areas in downtown Nashville that you'll need to explore.  If you have a four-day pass you do NOT need a separate Fan Fair X ticket.

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ARTIST MEET & GREETS, PROCESS AND HINTS

The artist experiences at Fan Fair X inside Music City Center will continue in 2016.  The four-day ticket does NOT guarantee you an artist meet and greet, but it does allow you entry into Fan Fair X.  We'll have more details soon about this year's Artist Experience Drawing.  Winning this drawing does guarantee you an up close experience.  Stay tuned.  Better yet, sign up for the CMA Country Connection so you don't miss anything.

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PROHIBITED / ALLOWED ITEMS - ALL AREAS

PROHIBITED

  • Aerosol Cans
  • Animals (service animals are permitted)
  • Beach or sports balls
  • Camera attachments, tripods, monopods, etc.
  • Cameras with a detachable lens
  • Coolers, canisters or glass
  • Drones
  • Drugs
  • Firearms and other weapons
  • Fireworks
  • Flags
  • Frisbees and projectiles
  • Hoverboards
  • Horns, whistles, boomboxes, and other noise makers
  • Infant car seat carriers
  • Laser pointers
  • Outside alcohol
  • Outside food and beverages
  • Poles, selfie sticks, and/or sticks of any kind
  • Skateboards, bikes, rollerblades
  • Umbrellas and other objects that obstruct another patron’s view
  • Video, Audio, and/or recording devices (including GoPros)
  • Other items deemed disruptive or dangerous at the discretion of Event Management

ALLOWED

  • Binoculars
  • Camera phones, disposable cameras, and small digital cameras
  • Empty water bottles (no glass)
  • Ponchos
  • Sunscreen

CMA Music Festival reserves the right to refuse admittance (with refund of admission) to ticket holders who refuse to allow inspection of their purse/package when entering each venue. Nissan Stadium is the ONLY area that will have storage lockers available at the Festival (more details coming soon). All other areas/stages do NOT have check-in services or storage lockers available.

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PROHIBITED / ALLOWED ITEMS - NISSAN STADIUM

PROHIBITED

  • Aerosol Cans
  • Animals (service animals are permitted)
  • Beach or sports balls
  • Camera attachments, tripods, monopods, etc.
  • Cameras with a detachable lens, and cameras that don’t fit in the NFL regulation clear bags (bag dimensions: 12” x 6” x 12”)
  • Chairs (Lawn, Folding, Camping) & Seat Cushions
  • Coolers, canisters or glass
  • Drones
  • Drugs
  • Firearms and other weapons
  • Fireworks
  • Flags
  • Frisbees and projectiles
  • Horns, whistles, boomboxes, and other noise makers
  • Hoverboards
  • Infant car seat carriers
  • Laser pointers
  • Outside alcohol
  • Outside food and beverages
  • Poles, selfie sticks, and/or sticks of any kind
  • Skateboards, bikes, rollerblades
  • Strollers
  • Umbrellas and other objects that obstruct another patron’s view
  • Video, Audio, and /or recording devices (including GoPros)
  • Other items deemed disruptive or dangerous at the discretion of Event Management
  • For more prohibited items please refer to Nissan Stadium’s website:

http://www.titansonline.com/stadium/stadium-policies.html#items-not-allowed

ALLOWED

  • Binoculars
  • Camera phones, disposable cameras, and small digital cameras
  • E-Cigarettes (Only in the designated smoking ramps, located at Section 303 on the West side and at Section 326 on the East side)
  • Empty water bottles (no glass)
  • Handheld Signs (non-offensive and do not block view of other fans)
  • Ponchos
  • Sunscreen

Nissan Stadium is the ONLY area that will have storage lockers available at the Festival (more details coming soon).

 

Electronic Cigarettes | Nissan Stadium

Nissan Stadium has a “NO SMOKING POLICY” in the seating, Suite and Club areas. We have provided areas for smokers on the ramps located at each corner of Nissan Stadium. In addition to the ramps, Club patrons may use the special club verandas located at Section 303 on the West side and at Section 326 on the East side. Smoking policies are subject to applicable law. Smoking is prohibited at the south end and below the south scoreboard.

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PROHIBITED / ALLOWED ITEMS - RIVERFRONT PARK

PROHIBITED

  • Aerosol Cans
  • Animals (service animals are permitted)
  • Beach or sports balls
  • Camera attachments, tripods, monopods, etc.
  • Cameras with a detachable lens
  • Coolers, canisters or glass
  • Drones
  • Drugs
  • Firearms and other weapons
  • Fireworks
  • Flags
  • Frisbees and projectiles
  • High back chairs (camping, lawn, folding)
  • Hoverboards
  • Horns, whistles, boomboxes, and other noise makers
  • Infant car seat carriers
  • Laser pointers
  • Outside alcohol
  • Outside food and beverages
  • Poles, selfie sticks, and/or sticks of any kind
  • Skateboards, bikes, rollerblades
  • Strollers
  • Umbrellas and other objects that obstruct another patron’s view
  • Video, Audio, and /or recording devices (including GoPros)
  • Other items deemed disruptive or dangerous at the discretion of Event Management

ALLOWED

  • Binoculars
  • Camera phones, disposable cameras, and small digital cameras
  • Empty water bottles (no glass)
  • Low-sitting Lawn Chairs
  • Ponchos
  • Sunscreen
  • Towels and Blankets

CMA Music Festival reserves the right to refuse admittance (with refund of admission) to ticket holders who refuse to allow inspection of their purse/package when entering each venue. There are NO check-in services or storage lockers available at this area of the Festival.

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PROHIBITED / ALLOWED ITEMS - MUSIC CITY CENTER (FAN FAIR X)

PROHIBITED

  • Adhesive backed decals, stickers, bumper stickers, etc.
  • Aerosol Cans
  • Animals (service animals are permitted)
  • Beach or sports balls
  • Camera attachments, tripods, monopods, etc.
  • Cameras with a detachable lens
  • Coolers, canisters or glass
  • Drones
  • Drugs
  • E-Cigarettes and smoking of any kind
  • Firearms and other weapons
  • Fireworks
  • Frisbees and projectiles
  • Flags
  • Helium balloons
  • Hoverboards
  • Horns, whistles, boomboxes, and other noise makers
  • Infant car seat carriers
  • Laser pointers
  • Outside alcohol
  • Outside food and beverages
  • Poles, selfie sticks, and/or sticks of any kind
  • Skateboards, bikes, rollerblades
  • Umbrellas and other objects that obstruct another patron’s view
  • Video, Audio and /or recording devices (including GoPros)
  • Other items deemed disruptive or dangerous at the discretion of Event Management
  • For more prohibited items please refer to Music City Center’s website: http://www.nashvillemusiccitycenter.com/

 

ALLOWED

  • Binoculars
  • Camera phones, disposable cameras, and small digital cameras
  • Empty water bottles (no glass)
  • Ponchos
  • Strollers
  • Sunscreen

CMA Music Festival reserves the right to refuse admittance (with refund of admission) to ticket holders who refuse to allow inspection of their purse/package when entering each venue. There are NO check-in services or storage lockers available at this area of the Festival.

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MISCELLANEOUS FESTIVAL WEEK EVENTS

Many Country Music-themed events are scheduled throughout the same week that the 2017 CMA Music Festival is held. View a list of activities on the Around Town page (Check back for new updates as the Festival approaches), and please note that any event NOT listed as part of the four-day ticket package requires a SEPARATE TICKET.

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WEBSITE INFORMATION

The Country Music Association, Inc. (CMA) does not warrant or guarantee the accuracy of the information posted on CMAfest.com, CMAworld.com, or any other CMA website, or any website to which this website is linked. CMA does not authorize or recommend the use of any such information for any purpose other than your convenience and personal use. CMA does not recommend vacation, tour or travel arrangements, or endorse any particular vacation, tour or travel package provider. Nothing on his CMA website constitutes an offer to sell or solicitation to buy any tour packages from any listed package provider. Nothing contained in the CMA websites is intended to constitute professional advice or recommendation.

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WANT TO BE PART OF THE FESTIVAL?

FAN FAIR X EXHIBITORS

The deadline to submit an application for a booth at Fan Fair X is Tuesday, March 29, 2016. Email Exhibits@CMAworld.com if you have specific questions about Fan Fair X booths.

ARTISTS

If you want to perform on any of the daytime stages during CMA Music Festival, email a press kit/bio and any other information about the artist to Stages@CMAworld.com. The decision is made by a booking council of industry professionals by early April.

 

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